Tracing that stands up in court. Charged only on a find.
A dated, rated report with the current registered address, run by a professional investigator. Priority turnaround within 2 to 3 working days for hearings and limitation dates. One monthly invoice with your matter references. Nothing invoiced for a no-find, and a fraction of what firms have been paying.
Croydon CR0 4XA
Where firms use it
Every instruction is checked for a lawful basis before work starts. These purposes are recognised legitimate interests and are accepted without further paperwork. Each has its own page.
Service of proceedings
An address for service.
Read moreEnforcement and insolvency
Judgment debtors and insolvency work.
Read moreProbate and estates
Missing beneficiaries and next of kin.
Read moreFamily
Respondents and absent parents.
Read moreThe report
What arrives on the file.
Read moreHow to instruct
Single traces and firm accounts.
Read moreCompliance
Lawful basis, data and records.
Read morePriced for the work, not the letterhead.
Every tier is no-find, no-fee and comes with the dated, rated report. Ten or more traces a month brings the price down again.
Standard
£150
Within 3 to 5 working days.
- Current registered address, confidence rating, date
- Matter reference on the case and the invoice line
- Signed statement on request, free re-check within 60 days
- Invoiced only if found
Priority
£200
Within 2 to 3 working days.
- Everything in Standard
- Worked the day it is accepted
- For hearings, limitation dates and claim deadlines
- Invoiced only if found
24-hour
£250
Within 24 hours.
- Everything in Priority
- Worked immediately
- For a hearing tomorrow or an injunction
- Invoiced only if found
Ten or more traces a month: £120 per Standard trace, bulk upload, shared case list, one invoice. Open a firm account.
Run by a professional investigator, built for the file.
Trace Bureau was founded and is run by a working UK investigator who has spent years locating people for solicitors, creditors, landlords and executors. Every instruction is read, worked and signed off by a person who knows what a real trail looks like, and the report is written for the person who has to rely on it: dated, rated, referenced to your matter, and priced for the work rather than the letterhead. It is the same work a private investigator does for a firm, because a private investigator runs it, without the hourly rate. About Trace Bureau.
What the firm gets
Built for the way a practice actually works: matters, references, invoices, more than one fee earner.
The usual tracing agent
- Email a request, wait for a quote, pay up front
- £350 and more per trace has been normal
- An address in an email, no confidence rating, no date
- Receipts to reconcile against matters
Trace Bureau firm account
- Instruct in the portal, by bulk upload or through the API, any fee earner
- Invoiced only when the address is found
- Dated, rated PDF report for exhibiting
- One monthly invoice, matter reference on every line
Questions solicitors ask
Anything else, email [email protected] and a person replies within one working day.
Can the report be used as an exhibit?
Yes. Every report sets out the current registered address, the confidence rating and the date, with your matter reference. On request we provide a signed statement for exhibiting to a certificate or statement of service.
Who does the tracing?
A person, every time. Trace Bureau is run by a professional investigator, and every instruction is read before work starts, worked by a tracer and signed off before the report is released. Nothing is an automated database print-out.
Why is this cheaper than we have paid before?
Because the price reflects the work, not the letterhead. Firms have routinely paid £300 and more for a trace that arrives as an address in an email. Ours is £150 as a single instruction and £120 on a firm account, with a dated, rated report you can exhibit, and nothing at all when we cannot find them.
Is the price the same as for private clients?
Yes, whoever instructs. Anyone acting for a client or an organisation instructs on the professional list at the same price, which comes with the matter reference on the report, a signed statement on request, a free re-check within 60 days and business terms. The instruction form asks which applies, and the terms say the professional list applies to professional instructions whichever box was ticked.
How are traces invoiced?
One invoice a month, each line carrying your matter reference, so disbursements go straight onto the ledger. Paid by bank transfer on 14-day terms.
What happens on a no-find?
Nothing is invoiced. You receive a short note of what was checked, which is often useful in itself for an application for service by an alternative method.
Can several fee earners instruct?
Yes. Your account has a shared case list, and any fee earner can instruct online or by bulk upload. Every case shows who instructed it and when.
How fast is Priority?
Priority is worked the day it is accepted and delivered within 2 to 3 working days. Use it for hearings, limitation dates and claim deadlines. A 24-hour service at £250 is currently unavailable, so Priority is the fastest on offer.
What do you need to start?
The full legal name plus a date of birth or a previous address. A last known address from the file is usually enough. The more you send, the higher the confidence rating.
Is this compliant?
Trace Bureau is ICO registered and records a lawful basis and a client declaration on every instruction. Litigation, enforcement, probate and service of proceedings are recognised legitimate interests under UK GDPR. The compliance page sets out exactly what is recorded and kept.
Open a firm account
Reply within one working day. Accounts open after a short identity and purpose check.